About Us

We're Ready To help You 24/7!

When a disaster strikes your property in Lexington, who is there to fix the damage and get you back into your home? ServiceMaster Restore Lexington is. We are a local franchise of the ServiceMaster brand, which was founded by Marion E. Wade, a former minor league baseball player, in 1929. Since then, ServiceMaster has stood by its word and its customers. Now, we have all the ease of use and friendliness of a local restoration service, and a national network to fall back on to make sure we can fix your estate quickly and precisely.

As a local branch, we focus on the needs of the community we know and love. All of our employees live and work right here in Lexington, Kentucky. No matter if it’s a burst pipe that impacts one home or a natural disaster that hits us all, we’re ready to answer your call and get Lexington back to normal as soon as possible. That’s why we work harder to put our neighborhood back together when the worst happens.

We will take you from the crisis to the resolution by:

Using local knowledge combined with vast resources and expertise to create accurate solutions quickly
Providing a team of Lexington’s best that work like a well oiled machine to work through assessment, mitigation and restoration
Leveraging our more than 65 years of experience on both a national and local level
Anticipating and navigating the unknown to confidently bring you and your property back to normal

We recently had a busted pipe in our bathroom while at work, and we had major water damage. Servicemaster was there within a couple hours or our problem to start the process of drying out the house. Derek and his crew were very friendly and helpful in explaining and walking us thru the whole process from beginning to end. If we ever have another emergency like this Servicemaster will be the only people we call!

My insurance agent gave me a list of numbers and Service Master respond to my call within a couple of hours and had someone at my house started on my flooded basement by midmorning. Everyone I spoke with throughout the process was professional and knew what they were doing.

Highly recommend this company! Tuesday afternoon, I came home on my lunch break and stepped into ankle deep water thanks to our water heater busting. We have a one story house on a slab and every single room in the house was flooded. Within a couple hours we had someone from ServiceMaster come out to our house to take a look and he was very nice. He left with the promise that he was going to get his guys out that night to start the cleanup process and he made good on that promise. Within 20-30 minutes of leaving our house, he called to let us know when his guys would be coming. They moved all of our stuff and hooked up so much equipment to help dry our house. I am grateful to these employees for how long they stayed at our house in order to get everything done. Thanks to the quick response on their part, our baseboards and drywall were saved. Thank you for making this terrible situation not so terrible!

We Partner With Insurance Providers

At ServiceMaster Restore, we understand the need for things to move smoothly. Our team at ServiceMaster Restore Lexington have agreements with some of the largest property insurers in the United States to help you get a resolution to major damage from fire and water quickly. Our national claims management department provides industry-leading services to help make the process as smooth as possible for both the homeowner and the insurer.

We've Got The Data To Back Us Up

ServiceMaster Restore currently has:

More than 1,900 locations throughout the United States
Additional locations in 14 countries around the world
Over $1 billion in annual customer revenue
One of the highest customer satisfaction scores in the industry
Over 65 years of cleaning and restoration experience
An amazing Lexington team ready to go the moment you contact us

We're The Best In Our Class

With over 7 decades of experience, our expertly trained staff has the proven guidance and expertise to remediate a wide range of disaster restoration scenarios. The standards we’ve established are now the industry standard.

We understand how Lexington flash floods, how fires break out, and how to get help to you quickly. Even if a hurricane made its way all the way up to Kentucky, our professionals are trained in every catastrophe situation to get the job done right.

Developing Superior Industry Standards

Established in 1991, the ServiceMaster Restore Quality Restoration Vendor (QRV) Network is an internal standards program that we developed to provide superior standards to the industry. Our program has now evolved into industry-accepted and expected best practices, as referred to in Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

ServiceMaster Restore closely monitors all members of the QRV network to ensure complete adherence to the following requirements. ServiceMaster Restore Lexington adheres to each of these requirements:

Demonstrates the ability to deliver every aspect of the ServiceMaster Restore service guarantees, including accessibility, response time, communications capabilities, quality results and conscientious safety controls
Employs integrity in estimating and billing practices
Completes and maintains ongoing employee training programs that keep ServiceMaster Restore on the cutting edge of effective restoration techniques, products and technologies
Uses the proven ServiceMaster Restore equipment, processes and products
Performs all services in compliance with ServiceMaster Restore specifications
Meets or exceeds the ServiceMaster Restore requirements for General Liability Insurance and Workers’ Compensation Insurance
Resolves customer service issues swiftly and professionally
Commits to the ServiceMaster Restore principles of environmental stewardship

A ServiceMaster company

ServiceMaster Restore is among the ServiceMaster family of brands that provide residential and commercial services, including termite and pest control, home service contracts, furniture repair, home inspections, residential and commercial cleaning, and disaster restoration. These services are provided through a network of company-owned and franchised service centers and business units, operating under the following brands:

AmeriSpec®: Home inspection Services
Furniture Medic®: Furniture repair and restoration services
Merry Maids®: Residential cleaning services
Terminix®: Termite and pest control
ServiceMaster Clean®: Residential and commercial cleaning services
ServiceMaster Restore®: Residential and commercial disaster restoration services

We've Got The Plan, You Just Have to Call!

We’re right here in Lexington ready to restore your home or place of business to perfect working order.
Our trained and well-equipped experts respond to your emergency needs, 24/7/365.
With you as our priority, we’ll give you the advice that only Lexington locals can give.

When disaster strikes, every minute that goes by makes the problem worse. Don’t delay.

Who We Are

ServiceMaster Fire & Water Restoration Services is dedicated to providing residents and businesses in central Kentucky with outstanding service at a time when things are upside down. We have been in this field since 1929, and we understand what it’s like to go through a major disaster. Let us help you get your life back to normal.

What We Do

ServiceMaster Fire & Water Restoration Services provides disaster relief services. Our experienced team is always at the ready, and we work quickly and efficiently to make sure your home or business is cleaned up properly. We use our expertise to troubleshoot problems and do a clean up that is thorough and professional. Contact us for help when you need it! We’ll take good care of you.