Lexington Water Damage Remediation Services

Contact Our Lexington Water Damage Remediation Experts, Today!

Whether you are moving into a home that had pets or you can’t seem to get that sewage smell out of your basement, ServiceMaster Fire & Water Restoration Services of Lexington can help you address it. We specialize in removing odors from various spaces in the home.

Kentucky has had many serious flash floods, as well as a series of smaller floods in recent years. Lexington in particular floods in heavy thunderstorms, which are extremely common in the winter and spring months. After the emergency is over, and you’re back to your house, you may find that your basement and 1st floor of your house has been damaged by water. The basement, especially, might have trapped a lot of the flood water in. What do you do?

You hire us, reputable Lexington water damage remediation experts, to manage and handle the repair of your property. We are experts in our field, managing a variety of repairs with skill and precision. Our advice will help you get through the next steps in repairing your property so you can get back to normal as soon as possible.

Our company won’t leave you hanging. In addition to our standard services we also offer specialty services, such as reconstruction, board-up and tarping, post-loss recovery, and biohazard services. We are also capable of handling any event related to trauma incidents, vandalism, and other unique situation. Call for more information.

Discoloration, tarnishing, and even structural damage can all be caused by fire damage. We are able to rebuild and refresh your property after any type of fire incident, including eliminating smoke odors.

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Brennan Turley
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We recently had a busted pipe in our bathroom while at work, and we had major water damage. Servicemaster was there within a couple hours or our problem to start the process of drying out the house. Derek and his crew were very friendly and helpful in explaining and walking us thru the whole process from beginning to end. If we ever have another emergency like this Servicemaster will be the only people we call!
UK Parent
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My insurance agent gave me a list of numbers and Service Master respond to my call within a couple of hours and had someone at my house started on my flooded basement by midmorning. Everyone I spoke with throughout the process was professional and knew what they were doing.
Lauren Nielson
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Highly recommend this company! Tuesday afternoon, I came home on my lunch break and stepped into ankle deep water thanks to our water heater busting. We have a one story house on a slab and every single room in the house was flooded. Within a couple hours we had someone from ServiceMaster come out to our house to take a look and he was very nice. He left with the promise that he was going to get his guys out that night to start the cleanup process and he made good on that promise. Within 20-30 minutes of leaving our house, he called to let us know when his guys would be coming. They moved all of our stuff and hooked up so much equipment to help dry our house. I am grateful to these employees for how long they stayed at our house in order to get everything done. Thanks to the quick response on their part, our baseboards and drywall were saved. Thank you for making this terrible situation not so terrible!

What is Water Damage?

In a perfect world, we wouldn’t have to worry about our possessions or our homes. But, disasters happen all the time. When it does, you might be able to get a homeowners insurance pay-out, but what if you don’t want to replace the things that have been damaged?

Well, if your property or belongings have been damaged by water, there’s a variety of companies that deal with that exact problem! Water damage removes water that is still in the item and then returns it to its pre-incident state.

When you have water that damages your home, it’s important to find a local service provider that can act quickly to remove the water before it gets worse. When water remains stagnant and untreated, it becomes a perfect breeding ground for mold and mildew. Acting quickly is the most important part of keeping water remediation costs low and not increasing the size of the problem.

How Can a Lexington Water Damage Remediation Expert Help Me?

Our water damage experts in Lexington, Kentucky can help you with the following water damage issues: 

Common Causes of Water Damage

There are numerous sources around a home or business property that can end up being the cause of water damage. Some of the common sources related to water damage include issues with broken and leaking pipes. It is also commonly caused by washing machine overflows, leakage, and broken hose issues with dishwashers, leaking roofs, windows, doors, flooding, and seeping of groundwater. All of these circumstances can end up causing serious water damage. It is for this reason that it is important to address these issues promptly when they occur.

Among the many sources of water damage, issues with broken pipes are among the most frequent culprits. It is recommended that property owners have their pipe fittings inspected at least once per year by qualified professionals. These inspections should include areas such as sinks, toilets, bathtubs and showers, water softeners, refrigerators, dishwashers, and washing machines. It is important to be proactive to effectively prevent water damage from occurring. When water damage does occur, it is important to bring in our reliable Lexington water damage services that we offer here at ServiceMaster Fire & Water Restoration Services.

Water Damage Categories

Water damage falls into three distinct categories. These categories are based upon the level of water contamination that is present in each individual situation.

Category 1 – This category refers to examples such as overflows of sinks and appliances as well as issues with breaks in the waterline. Category 1 water damage was caused by a water source that is not considered to be a health threat to humans.

Category 2 – Water damage category 2 refers to water damage that was caused by a source that contains contaminants that can cause sickness to humans. These contaminants will include biological, chemical, and physical contaminant types. This type of water is often called grey and it can contain microorganisms. The source of this type of water is generally from areas such as sump pumps that have failed and toilet bowls that contained urine. The water that discharges from appliances such as washing machines and dishwashers are also common sources for this type of water.

Category 3 – This category of water damage is often referred to as black water and it is considered to be highly contaminated. The dangerous fungi, bacteria, and other unsanitary contaminants that are present in this category of water can serious sickness and discomfort. This is water damage that was caused by water that came from sources such as sewage, river and stream water, seawater, and standing water, among other sources. Back flows from the toilet that originated beyond the trap are also classified into category 3. When category 2 water is not removed quickly, it can often end up being reclassified under the third category.

Classes of Water Damage

Water damaged is also categorized by class. There are four classes of water damage. They are determined by the probable evaporation rate. The type of materials that were damaged is taken into consideration when this calculation is made. The first step for effective water damage removal is to determine which class of water damage applies to the individual situation.

Class 1 – This classification is characterized by a slow evaporation rate that only affects a part of the room where the damage has occurred. The affected material has a low level of permeance.

Class 2 – The second class of water damage has a fast evaporation rate. In this class, the water has affected the entirety of the space in question and may have wicked up along the walls by up to 24 inches. Carpeting and cushions are affected.

Class 3 – Class number three includes the fastest evaporation rate and usually involves situations where the water came from overhead. This class of water damage tends to include an entire area being affected. This includes walls, carpet, ceilings, etc.

Class 4 – This is a water damage class that involves special circumstances related to drying. In this class, the materials involved have low levels of permeance and often include areas such as concrete, hardwood flooring, plaster, and crawlspaces, among other areas. Water damage professionals generally have to bring the humidity down to a low level to effectively dry areas affected by class 4 water damage.

When you are in a situation where you are dealing with any of these classes of water damage, it is time to contact the leading team for water damage in Lexington. We can effectively determine the class of damage that is present and then take appropriate action to deal with the situation.

How Bad Is Water Damage to a House?

Water damage can cause serious issues to a house. These issues can include serious structural damage that causes major safety issues. It can be helpful to have an idea of what water damage looks like when viewing a home that you are considering for purchase. If you are considering purchasing a house that has water damage, it is important to bring in our team at ServiceMaster Fire & Water Restoration Services to perform a detailed inspection of the property. We can determine the extent of the water damage and provide you with an estimate of what it will cost for repair.

What Does Water Damage Look Like?

There are five key signs that you can look out for as indicators of water damage. Knowing the signs of water damage can help you when deciding on the purchase of a property or identifying damage that has occurred at your current one that you own.

  1. Visible mold and stains
  2. Noticeable changes to ceilings, floors, and walls
  3. Unexpected rises in your water bill
  4. The presence of musty odors
  5. Your property has outdated plumbing

If you have identified any of these issues with your property, or a property that you are considering for a purchase, then it is time to contact our team at ServiceMaster Fire & Water Restoration Services so that we can assess the situation and come up with a plan to fix your water damage.

What Should I Do If My Property Is Flooding?

Don’t panic! Property flooding is a horrible thing to have to deal with, but the most important thing to do is to act calmly so you don’t hurt yourself or your loved ones. Acting quickly can not only save your property, but also your life. it’s important to remember the following steps:

Use Caution

Water, especially running and large bodies of water, are dangerous. If you are unable to follow a step or would put yourself at risk to do so then you should focus on your safety first.

Stop More Water From Entering Your Property

If it’s a flood, wait for it to stop. If it’s a burst pipe, shut off the water which the pipe is flowing through. We can’t start removing the water until the water stops coming in, so it’s important to minimise damage, if you are physically able to.

Turn Off The Electricity

Water and electricity are not a good mix! Make sure you turn off the electricity, as live wires touching the water can cause shocks that end lives, especially if you get stuck in the water as electricity passes through you.

Seek Shelter

After these steps have been followed- don’t worry about your house. It has already been flooded, and now the most important thing is to look after yourself and family. In the case of a natural disaster, seek your local temporary shelter. These are usually schools, gyms and churches. If the problem is a burst pipe inside your house, you might be able to seek shelter with a neighbor or in your backyard.

Call Your Landlord or Insurer

 It’s important to let the person who manages your property know that there has been damage to your house. If you are calling your homeowners insurer, make sure to ask if you need to wait for an adjuster to show up to begin the clean-up and repair process. In the meanwhile, don’t be afraid to make a personal account of your losses to report it to the adjuster.

How Can a Water Damage Service Remove The Water?

Appliance Ruptures & Leaks

One of the worst, but most common, types of damage is from an appliance rupturing. Air conditioners, water heaters, and washing machines are some of the prime candidates for causing serious damage in your home. Although it's tempting to fix the issue yourself, having on of our repair specialists look into the appliance to check for blockages and do a thorough repair will ensure that the issue won't happen again.

Roof Leaks & Failures

Ceiling water damage can often be an easy fix, but what if your roof has caved in or has had another significant structural failure? If it happens during a storm, you'll have significant amounts of water come into your property. If not resolved quickly, what started as a slight leak can spiral out of control. We'll arrive at the property as soon as possible to temporarily waterproof your home, fix the roof, and remove water damage from your attic and upper floors.

Flooded Basement & Rising Water

The room most prone to flooding in your house is your basement. Because it's underground, even the slightest damage to the brick can allow for moisture to enter the basement and cause water to rise up the walls of the basement into the 1st floor. We will unflood the basement and remove water from the walls before redecorating to remove any signs of damp.

Water Damage Cleanup

Water damage impacts the lives of many homeowners across Kentucky. Water damage can be caused by many different situations. Despite the situation that caused the damage, you will need a professional to clean the water from your house to ensure that there is no remaining mold or any sitting water that could further damage your house.

Water Damage Extraction

If you have standing water in your house you need to act fast! You will want to hire a professional water damage extraction expert to help remove the water from your home. The main issue is the growth of toxic mold and mildew that can damage your house and even your lungs. Mold and mildew can cause respiratory problems. To undo the damage of mold and water, our specialists will assess the main problem areas in your house and work with you to dry your house completely.

Burst & Leaking Pipes

Pipes can burst for a lot of reasons, including freezing over in the cold Lexington months. When you've got a burst pipe- act quickly and turn off your water main! Once that's done, call us and we can install a new pipe as well as resolve any damages to your property and belongings.

Water Damage Repair

One of the worst water damage operations is handling contaminated water and sewage. Whatever you do, don't handle this yourself! Contaminated water can easily make you, your family members or pets sick. We are trained professionals in handling water remediation of all kinds, with special vacuum pumps that are strong enough to pump even the worst sewage.

Content & Document Drying

We don't just handle your property, all of the contents, important documents and valuables can be cleaned and restored by us. It doesn't matter how careful you are, some objects are just too valuable to be replaced. Trust your damaged possessions to us, and we will carefully dry and repair everything that has been water damaged!

Carpet & Upholstered Furniture

Carpet is like a giant sponge rolled out on your floor. Usually, it's easy to sop up a little bit of moisture. But, once it's flooded, it becomes too difficult to remove the water without specialised tools. Our trained team use a special vacuum that removes water from the carpet whilst also removing trapped liquid below it, meaning we can dry carpets much faster than our competitors. We also handle all sorts of upholstered furniture, drying out even the most plush cushions to be good as new!

How to Select a Water Damage Remediation Company

When water damage strikes your property, it can cause you a lot of stress. Whether it was caused by natural flooding, storm damage, or plumbing issues in your home, the property damage can be significant and it can also lead to health issues when mold and mildew begin to develop. 

Though the tendency might be to panic when water damage occurs, there is help available through the services of a reliable water damage restoration company. You want to look for a water damage restoration company that offers the following attributes:

  • An established track of experience in serving area property owners  
  • A fully insured service provider
  • The company employs highly trained and fully certified water damage restoration technicians
  • Fully licensed and bonded
  • Offers a service guarantee
  • Offers you a timetable for completion of the work
  • Has availability that allows them to prioritize your property

It is also highly recommended that you speak with others in your area, such as friends, family, and co-workers, who have used the water damage restoration company’s services in the past and can vouch for their professionalism and expertise.

This is a quick overview of how to select a water damage restoration company. Continue reading further to learn more about how to pick the right water damage restoration company to help you return your property to a state of normalcy.

What Situations Require a Water Damage Remediation Company?

Before going into further detail about how to select a water damage restoration company, it is important to take a look at what situations require one. One of the common misconceptions that many homeowners have is that the scale of the damage will determine whether or not they need help from water damage restoration professionals. The more important consideration is whether or not the water evaporation rate will be high enough for everything to dry out before further damage occurs. 

The unfortunate reality is that water can quickly move past the flooring and walls of your property. Once this occurs, it can rapidly wick into sub-flooring, drywall, and insulation. It can also travel up your walls once it has seeped into them. Once water is trapped, it can begin to progressively cause damage that leads to many unwanted problems. This progressive damage can begin within the first couple of days after your property has been exposed to an excess of water.

Some of the tell-tale signs that you have a water damage issue requiring professional attention include:

  • The presence of mold and mildew appearing on surfaces in your property      
  • Loose floor tiles        
  • Wood flooring that begins to swell and buckle        
  • Paint bubbles on your walls   
  • Cracks in your paint    
  • The presence of mold underneath your carpeting
  • The presence of an unpleasant smell due to mold and mildew
  • Water stains on your ceiling       
  • Soft drywall      
  • Baseboard mold               
  • The presence of water puddles as a result of leaking pipes        
  • Noticeable increases in your water bill      
  • You can hear the sound of water trickling in your walls

All of these signs indicate that it is time to consider bringing in water damage restoration professionals before the situation worsens and ends up becoming more expensive to resolve.

Tips for Choosing an Experienced Restoration Company

There are some basic tips that you should keep in mind when looking to hire the best water damage restoration company. One of the first things to consider when choosing a service provider is the speed of their response. Since water damage is a time-sensitive issue, it is important to choose a restoration service provider that can quickly respond to your property and take action. 

Other key tips for choosing an experienced water damage restoration company include:

  • The restoration company is fully certified                                  
  • The service provider can provide proof that they are fully insured and licensed             
  • The water damage restoration company has positive online reviews        
  • The provider has been recommended by friends/family/neighbors/co-workers that have used their services before            
  • The company offers services such as water extraction/drying, structural repairs, mold remediation, and carpet cleaning           
  • The service provider uses advanced equipment and water damage restoration techniques      
  • The company offers you a detailed plan of how the process will be carried out

What Should I Ask a Restoration Company?

When discussing the topic of how to select a water damage restoration company, it is important to think about some of the questions you should ask potential service providers. Key points to cover when deciding if a restoration service provider is right for your needs include asking about how long the work will take. This is key due to the importance of acting quickly when water damage occurs. You should also ask what types of guarantees/warranties the service provider offers related to their workmanship and the materials used to do the repairs.

How Can a Water Damage Restoration Company Save Me Money?

The reality is that turning to the services of a water damage restoration company can save you a lot of money in the long run. Spending the money on professional water damage restoration services can help to mitigate the total amount of water damage that you experience. Once water damage occurs, it will continue to get worse if not addressed. Leaving water damage unaddressed will end up leading to damage that is far more extensive and expensive than it would be if it was addressed by trained professionals who are skilled at doing restoration work.

When water damage strikes your property, you can count on a quick response and expertly delivered service when you turn to our team at ServiceMaster Fire & Water Restoration Services. We are the trusted service provider that property owners in the Lexington, KY region turn to for their water damage restoration service needs. Reach out to us today by phone or by contacting us online. We will quickly respond to your needs so that you can get your property back to normal as fast as possible.

Call Our Water Damage Remediation Experts in Lexington, Today!

Call us! Our years of operation make us the best water damage company in Lexington, Ky. Our focus on the Lexington community gives us the upper hand in putting you first and getting your water damage fixed promptly. Not to mention, our competitive rates make us the favorite in the area with your home & contents insurance provider.

When it comes to Lexington water damage, only we provide a service that can handle the worst of property damage. Whether it’s a recent flood, or long-standing moisture damage, any property is in safe hands with us!

Who We Are

ServiceMaster Fire & Water Restoration Services is dedicated to providing residents and businesses in central Kentucky with outstanding service at a time when things are upside down. We have been in this field since 1929, and we understand what it’s like to go through a major disaster. Let us help you get your life back to normal.

What We Do

ServiceMaster Fire & Water Restoration Services provides disaster relief services. Our experienced team is always at the ready, and we work quickly and efficiently to make sure your home or business is cleaned up properly. We use our expertise to troubleshoot problems and do a clean up that is thorough and professional. Contact us for help when you need it! We’ll take good care of you.